Privacy Policy

Namma Shop Connect – Privacy Policy

Thank you for using Namma Shop Connect (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application, website, and related services.

By accessing or using Namma Shop Connect, you agree to the terms of this Privacy Policy.

Information We Collect :We collect information to provide better services and to improve your experience.

Personal Information : When you register or use the app, we may collect:

• Full name

• Mobile number

• Email address

• Business/Shop details

• GST number (optional)

• Address and location details

• Identity/verification documents (if required)

Transaction Information

• Orders placed

• Payments made

• Purchase history

• Invoices and billing details

Device & Usage Information

• Device type and model

• IP address

• Operating system

• App usage data

• Log files and analytics

Location Information

We may collect location details to:

• Suggest nearby distributors

• Enable delivery and doorstep services

• Improve service accuracy

How We Use Your Information :We use the collected data to:

• Create and manage your account

• Connect retailers with distributors

• Process orders and transactions

• Provide customer support

• Send notifications and updates

• Improve app performance and security

• Offer relevant product recommendations

• Prevent fraud or unauthorized activities

Sharing of Information

We do not sell your personal data. We may share information only with:

Business Partners & Distributors

To process orders, deliveries, or service requests.

Service Providers :Trusted third-party vendors who assist in:

• Payment processing

• Delivery logistics

• Cloud hosting

• Data analytics

• SMS/Email communication

Legal Requirements :We may disclose information if required:

• By law, regulation, or legal process

• To protect rights, safety, or compliance

Data Storage & Security :We use industry-standard security measures to protect your data, including:

• Encryption techniques

• Secure servers

• Access control policies

While we strive to secure your information, no method of transmission over the internet is 100% secure.

Your Rights & Choices :You have the right to:

• Access your personal data

• Update or correct your information

• Request deletion of your account

• Opt out of marketing communications

Submit requests by contacting our support team.

Cookies & Tracking Technologies :We may use cookies and tracking tools to:

• Improve app experience

• Analyze user behavior

• Personalize content and recommendations

Third-Party Links

Our app may contain links to third-party websites or services.
We are not responsible for their content or privacy practices.

Children’s Privacy

Namma Shop Connect is not intended for users under 18 years.
We do not knowingly collect data from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website with the updated date.